Integrated Delivery Center (IDC)
Process, automation, and expert pods delivering 24×7.
What IDC delivers
Focused pods with clear runbooks, quality gates, and transparent metrics.
Application Pods
Full‑stack features and sustainment with predictable throughput.
Automation Pods
CI/CD, policy‑as‑code, and platform pipelines that enforce standards.
Analytics Pods
Dashboards, service health, and decision support tied to outcomes.
Quality & SRE
Testing, reliability, and incident reduction built into delivery.
How IDC runs
1. Intake
Standardized backlog, definition of ready, and prioritization.
2. Execute
Sprint or Kanban with quality gates and review cycles.
3. Govern
Service reviews, metrics, and improvement actions every period.
4. Cover
Onshore, 24×7 coverage for critical services and incidents.
The IDC is our centralized hub for managed, high‑throughput delivery. It blends disciplined processes, automation, and experienced engineers to execute with quality, predictability, and transparency.
Pods and Capabilities
- Application Pods — Full‑stack feature delivery and sustainment.
- Automation Pods — CI/CD, policy‑as‑code, and IaC pipelines.
- Analytics Pods — Dashboards, metrics, and decision support.
- Quality & SRE — Reliability, testing, and operational excellence.
Operating Model
- Intake — Standardized backlog and definition of ready.
- Execution — Sprint or Kanban with quality gates.
- Governance — Metrics, service reviews, and continuous improvement.
- Coverage — Onshore, 24×7 for critical services.